Workshop: Difficult Conversations

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DIFFICULT CONVERSATIONS

Workshop

Registered with the Management Capability Development Fund.

Research indicates that most people would do anything to avoid a difficult conversation and would rather put up with a negative situation than discuss it. Stressful situations, especially potential conflict, drains staff resources and will inevitably impact negatively on workplace culture and productivity.

The Engaging Leader

This interactive workshop will put a lens on how you engage as a leader, with an emphasis on building your skills to have deliberate authentic conversations that deliver frequent and honest feedback and tackle any situation more directly. Such situations can include:

• sudden declines in performance

• inappropriate conduct

• personal problems

• complaints

• securring errors/unresolved problems

Drawing from real examples, throughout the session you will have opportunity to apply your learning and practice engaging in a difficult conversation.

Benefits / outcomes

• develop confidence to engage in difficult conversations effectively

• identify connections between engaging leadership and high-performance

• apply a practical framework for approaching a difficult conversation

• gain tools & techniques to successfully engage difficult conversations

• engage in a constructive conversation while tackling a difficult topic

This workshop is for anyone wanting to:

• acquire a disciplined and repeatable route toward honest conversations

• make their organisation more effective and high-performing

• increase the levels of internal trust and commitment

• extend their skill-set to include engaging leadership through difficult conversations

Join The Club

Transformation is incredibly hard and like many businesses, we too have had to be adaptive and learn to become agile in how we engage organisations and add value in a sustainable way.

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